Support
Email support@lockstead.app. Please don't send your passcode or recovery key. We never need them, and we can't use them to help.
I forgot my passcode
On the lock screen, tap Forgot passcode?, enter the recovery key you saved when you created your vault, then choose a new passcode.
I lost my passcode and my recovery key
Lockstead has no backdoor, so nobody can open the vault. This is what keeps it private.
Moving to a new iPhone
Sign in to the same iCloud account, install Lockstead, and enter your vault passcode on the "Restore your vault" screen. If iCloud Keychain hasn't reached the new iPhone yet, wait a minute or use Forgot your passcode? with your recovery key. You can also restore from an exported backup file: on the first screen, tap Restore from a backup file.
Is my vault backed up?
The line at the bottom of your vault shows the backup status. If it says to sign in to iCloud, open Settings and sign in.
Restore a purchase
In the vault, open the ••• menu, tap Unlock Unlimited, then Restore Purchase.